FAQs
About the APP
First of all, you need to search for Gouly lighting in Apple App Store or Google Play and download the app;
Then follow the guide in the app to enter the controller WiFi connection page, connect the controller to the same 2.4G WiFi network as your cell phone connection, so as to enter the pairing mode, usually wait for a little while for 2 minutes to be able to connect the pairing successfully;
- Note: When connecting for the first time, your WiFi router and the controller need to be as close as possible during the connection process to get the maximum pairing signal to make the connection more likely to be successful.
- First of all, please make sure your WiFi network is a 2.4G network and is working properly;
- Then check if the WiFi network that the mobile controller app is connected to is the same WiFi that your phone is connected to;
- Then check if the logged in WiFi account and password are correct, you can also try to move your cell phone or device closer to the WiFi controller to get a better signal.;
- Sometimes, restarting the WiFi controller and router can also solve the connection problem.
- Yes, you can, because our WiFi smart controller is a dual channel connection between WiFi and Bluetooth, the LED WiFi controller needs a WiFi connection to control it remotely, and you can also connect it via Bluetooth so that you can control it without WiFi.
- Yes, you can, because our WiFi smart controller is a dual channel connection between WiFi and Bluetooth, the LED WiFi controller needs a WiFi connection to control it remotely, and you can also connect it via Bluetooth so that you can control it without WiFi.
With the app, you can easily adjust the brightness and color of the LED lights. The application provides a color wheel, R, G, B color control sliders, and a color temperature slider for color and brightness customization.
- Make sure both your LED light and WiFi controller are in working condition;
- Sometimes, restarting the controller and the light can resolve communication issues. Also check that the app has been updated to the latest version.
- Yes, our Smart LED WiFi Controller app allows you to create different schedules for automatic control. You can set up daily, weekly or yearly timed tasks.
- Yes, our Smart LED WiFi Controller features integration with voice-activated assistants that allow you to control the LED lights via voice commands, supported voice devices include: Alexa, Google Assistant, DuerOS Xiaodu.
Not all LED lights are compatible with all controllers, our led smart controllers support 15 IC types of common led on the market (including WS2811, UCS2904, UCS1903, TM1812, etc. For more information about the models, please check the WiFi controller parameter table in the product accessories). So before purchasing, please make sure the controller is compatible with the IC type of your LED lights.
Yes, our WiFi smart controllers have a group control function, which allows you to use a single controller as a group master to control multiple controllers for different groups of LED lights individually for more precise and colorful wider lighting control.
Product Aspect
The first way is add a amplifier to the front of extension cable connector where you use such between the controller to the lights.
The second way is add more power supply. Make sure you need to inject power every about 10-20meters.
Check the settings of the LED controller to make sure the selected color mode and IC type are the same as the lamp.
Check if the connection line and power supply are stable.
It may be necessary to reconnect and update the controller.
Check that the supply voltage is stable and that there are no voltage fluctuations.
Check the LED connections, there may be loose or damaged connections.
Check if the controller and driver are working properly.
Dealer Opportunity
Permanent outdoor lighting is a year-round home improvement category. Homeowners use it for holidays, security, curb appeal, outdoor living, parties, and everyday architectural lighting. For dealers, each installation also creates neighborhood visibility and referral potential.
No. Christmas is an important season, but Gouly lighting can also be used for 4th of July, Halloween, game days, parties, security lighting, accent lighting, and everyday exterior design. This gives dealers more ways to sell beyond one holiday season.
Outdoor lighting installers, electrical contractors, landscape lighting companies, roofing or exterior contractors, smart home installers, home improvement companies, and local entrepreneurs with sales and installation capability are all strong fits.
Profit & Territory
Gouly can provide defined territory protection for qualified dealers based on service area, installation capacity, business strength, and growth plan. The goal is to help serious partners build local demand without unnecessary internal competition.
Yes. As Gouly grows its brand awareness through online marketing, homeowner inquiries from approved service areas can be routed to nearby authorized dealers or installers. This helps dealers turn online demand into local quotes and installations.
Approved dealers can earn revenue from product sales, installation services, upgrades, repeat referrals, and long-term local customer relationships. Gouly’s factory-direct pricing is designed to give dealers stronger margin potential than buying through multiple middlemen.
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